Results for Change Email Text
55 articles found
Exporting Calendar Data
Your venue's bookings data is portable: you can export it either as a backup (we back up too) or to import into another application. We keep historica…
Editing the Website Templates
All venues come with a set of webpages which you can customise. To edit the pages, go to Settings >> Content Management >> Change Webpage…
How do I send a payment receipt?
You can send a receipt very easily for paid invoices. If you receive payment by Stripe or PayPal, they will automatically send an receipt when the pay…
Editing the Invoice Templates
You can edit the top and bottom part of the invoice PDF. You can also changed the wording of the email that is sent with the invoice PDF. Go to 'Setti…
Update Your Venue's Contact Details
Let your hirers know how to contact your venue by keeping your ‘Contact’ page up to date. You can update the telephone number and email address by…
Accepting Payments with PayPal
It's really easy to integrate Hall Booking Online with your venue's PayPal account. You don't need any technical knowledge - and it's included with a…
Editing a Repeating Set of Bookings
If you need to make a change to a set of repeating bookings (a bulk booking) you can make one edit to cover all the bookings in the series. You might …
Additional Email Templates
You might have occasional additional emails that you need to send hirers. These can be sent through Hall Booking Online using our Additional Email Tem…
Change the Email Templates
You can edit the templates for emails that are sent out about bookings. The three booking emails are:Provisional Booking Template - This is the email …
New Booking Notifications
When a hirer makes a booking request, the system will send an email notification to the notification email address that is registered for your venue. …
Customising the Booking Form
You can customise the booking form with a note at the top that your hirers will see before they fill in the booking form. For example, if you want to…
Changing your Login Email Address
If you've changed your email address, you can update your administrator's login email address as well. Log in with the old email address. Head to Set…
The Booking Process
The hirer views the calendar to check if the venue is available. He/she then fills in the booking request form. The system sends a booking request to…
What is Hall Booking Online
Hirers can see a calendar of all the bookings for your venue. They can make a booking which the Bookings Secretary can then review and approve. The b…
2-Step Authentication
2-step authentication is an extra layer of security for your administrator account. If you are logging in on a new device for the first time, you also…
Sending Credit Notes
You can send credit notes by clicking on the Invoicing tab and then on the Credit Note link. The form is similar to an ad-hoc invoice. Credit no…
Logging in for Administrators
Head to this URL: https://hallbookingonline. com/adminEnter your registered email address and password. If you can't remember your password, cli…
Uploading Documentation
You can upload a PDF documents to the system. The most important PDF to upload is your Terms and Conditions. When someone (who isn't an administ…
Lost Password (Administrator)
If you are an administrator for a venue, our system can send you a password reset email. Go to the login page at https://hallbookingonline. com/adminC…
Bouncing Email Notifications
If we're not able to deliver an email hirer to one of your hirers (such as an invoice or a booking confirmation), our system will send a notific…
Resending an Invoice
Go to the list of invoices you have sent. Find the invoice and click on the resend icon. You can then write a message - or change the email address th…
Deposits
You can request deposits through the invoicing system. You can have more than one invoice for a booking, and the deposit invoice can cover multiple b…
Managing Bookings
It's very easy to manage your bookings. When you log in, the Awaiting Approval tab shows you at a glance the bookings that need to be dealt with. In t…
Review Bookings
When you receive a notification email about a new booking, it will include a link to review the booking. All new bookings are initially provisional. …
Adding New Administrators
You can invite other people to become administrators. You can also set whether they are allowed to invite/delete other administrators. You can also r…
Uploading Photos of Your Venue
You can easily upload or remove photos of your venue. Head to Settings >> Manage Photos. (It's near the bottom of the settings list. )If …
Changing the Order of Photos
You can change the order of the photos in your gallery. Head to Settings >> Venue PhotographsScroll down to the gallery of images. If you'…
Setting Notice for New Bookings
You can enforce minimum notice for new bookings by the general public. For example, you can block same day booking requests, or set the minimum notice…
Adding Bookings by Telephone
We appreciate that not all users of community venues are necessarily online.
An administrator can very quickly add a new booking on behalf of some…
Approving Bookings
All booking requests are initially provisional. Bookings are only approved when you say so!It's very easy to approve a booking or group of bookings. …
Invoices - CCing the Treasurer
You can send a CC email all invoices with your Treasurer. If you have online payments set up, the system will also send a copy of the payment notific…
Checklist for Going Live
Going ‘live’ with your booking pages is very easy. You just tell people about it! Let them know the URL (webpage) for your site. You could …
Deleting Multiple Bookings
You can use the tick boxes on the left of the booking listings on the administrator's pages. After selecting the bookings, scroll down. You'll see th…
Importing Existing Bookings
If you have existing bookings on another system - or just written down on paper - it's easy to transfer them across to Hall Booking Online. The best s…
Accepting Payments with Stripe
We can link your Stripe account to Hall Booking Online. Your hirers can click a link on your invoices and be taken to a payment page on your Stripe a…
Subscription Costs & Payment Methods
Hall Booking Online is available on an annual subscription. How do we subscribe?Just get in touch with us, and we'll send you an invoice by email. &nb…
Searching for Bookings
Hall Booking Online has a powerful search function. It's available on every page. Clicking on the search icon (above) will open up a search box. You …
The Administrator's Dashboard
The administrator's dashboard is where you approve bookings and send out invoices. Unapproved Bookings. All new booking requests will appear here. I…
Allowing Repeat Bookings by the Public
By default, Administrators make regular bookings (repeating weekly, monthly etc) and the general public make one-off booking requests. Administr…
Allowing Public Repeat Bookings
By default, Administrators make regular bookings (repeating weekly, monthly etc) and the general public make one-off booking requests. You can a…
Where is the settings button?
You can make changes to the documents, photos, website templates and emails by clicking on Settings. Log in as an administrator at https://hallbooking…
Can I see emails sent by the system?
Yes. We keep a copy of most recent emails sent by the system. From the admin dashboard, click on the three dots at the top and choose mail logs. &nbs…
Hirer Accounts
Your booking pages are designed so that hirers making occasional bookings won't need to create an account before making a booking. If a hirer wants to…
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