By default, Administrators make regular bookings (repeating weekly, monthly etc) and the general public make one-off booking requests.
Administrators can choose to allow the general public to make and manage regular booking requests.
If you set your venue to allow repeat booking requests by the public, bookings can be accepted up to the limit of your public calendar. For most venues, this is the end of the next calendar year.
You can turn on public repeat bookings by heading to Settings and choosing Hirer Accounts >> Manage. Switch Hirer Accounts to ‘Optional’ and Repeat Bookings to ‘Allow Registered Hirers’.
Hirers need to create an account in order to make a regular booking. They don't need an account to make a one-off booking.
If an administrator has made bookings on behalf of a customer, these will show up in the Hirer’s account if the email address matches. You will no longer need to make a password for the hirer to edit an admin-created booking.
Accounts are still optional. Hirers can still make bookings without creating an account - and you can still manage regular bookings on behalf of your hirers.
Looking for more help?
Check out our PDF Guide or contact us if you need more assistance.