You can request deposits through the invoicing system. You can have more than one invoice for a booking, and the deposit invoice can cover multiple booking requests.

You can also put a standard message explaining deposits in your provisional booking email.

Some venues write in the auto-provisional email that deposits are needed from non-regular hirers. The payment method could be mentioned in the email.

If you have received the deposit through an online payment (Stripe / Paypal), you can refund through the payment processor's website. That way, you don't need to know your hirer's banking details.

If you received the deposit any other way (e.g. BACS), you can keep a note of the status of a deposit in the Administrator's Notes field.

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Contact us if you need further assistance.