Results for Deleted Bookings
54 articles found
Viewing and Restoring Deleted Bookings
The system keeps bookings for 60 days following deletion. In that time, you can see the booking information and restore a booking to the calenda…
Deleted Invoices
When you delete an invoice, it is moved to the deleted invoice folder. You can view your deleted invoices by clicking on the ‘more’ icon on invoic…
Deleting Multiple Bookings
You can use the tick boxes on the left of the booking listings on the administrator's pages. After selecting the bookings, scroll down. You'll see th…
Managing Bookings
It's very easy to manage your bookings. When you log in, the Awaiting Approval tab shows you at a glance the bookings that need to be dealt with. In t…
Editing a Repeating Set of Bookings
If you need to make a change to a set of repeating bookings (a bulk booking) you can make one edit to cover all the bookings in the series. You might …
Hirer Accounts
Your booking pages are designed so that hirers making occasional bookings won't need to create an account before making a booking. If a hirer wants to…
Invoicing Overview
All Hall Booking Online accounts include an invoicing system. You don't have to use it: if your venue already has an invoicing system, you can continu…
Additional Email Templates
You might have occasional additional emails that you need to send hirers. These can be sent through Hall Booking Online using our Additional Email Tem…
Importing Existing Bookings
If you have existing bookings on another system - or just written down on paper - it's easy to transfer them across to Hall Booking Online. The best s…
Adding Bookings
There are two kinds of bookings at most venues: your regular hirers and one-off bookings. If you're setting up the calendar for the first time, you'll…
Approving Bookings
All booking requests are initially provisional. Bookings are only approved when you say so!It's very easy to approve a booking or group of bookings. …
Allowing Repeat Bookings by the Public
By default, Administrators make regular bookings (repeating weekly, monthly etc) and the general public make one-off booking requests. Administr…
Allowing Public Repeat Bookings
By default, Administrators make regular bookings (repeating weekly, monthly etc) and the general public make one-off booking requests. You can a…
Deleting Bookings
Administrators can delete any booking from anywhere. Just make sure you're logged in. Venue administrators generally wish avoid having hirers deletin…
Marking Bookings as 'No Invoice'
If you wish, you can mark bookings as not needing an invoice. This is optional: there's never a need to invoice bookings. The advantage of marking a b…
Blocking Public New Bookings
You can stop people from making booking requests. You have the choice of blocking all new bookings, or setting a limit of how far ahead your venue acc…
Exporting Calendar Data
Your venue's bookings data is portable: you can export it either as a backup (we back up too) or to import into another application. We keep historica…
What is Hall Booking Online
Hirers can see a calendar of all the bookings for your venue. They can make a booking which the Bookings Secretary can then review and approve. The b…
Deleting Rooms
Yes. If the room has no bookings, you can delete it yourself. Go to Settings >> Room Management. Click on the delete symbol to remove the room.…
Adding a Repeating Booking
Repeating bookings can be added by administrators or registered users. If you would like registered users to make repeat bookings, make sure you have …
Ad-Hoc Invoices
Ad-hoc invoices are invoices which are not connected to a specific booking (or bookings). To send an ad-hoc invoice, click on the invoices tab. You'l…
Adding a time buffer between bookings
Some venues have a rule where bookings cannot be consecutive: there is a minimum space between bookings. You can set this rule up by going to Settings…
Searching for Bookings
Hall Booking Online has a powerful search function. It's available on every page. Clicking on the search icon (above) will open up a search box. You …
The Administrator's Dashboard
The administrator's dashboard is where you approve bookings and send out invoices. Unapproved Bookings. All new booking requests will appear here. I…
Invoicing FAQs
Do I have to invoice before approving a booking?No. You can approve a booking at your discretion. For hirers you know, you might invoice after …
Setting Notice for New Bookings
You can enforce minimum notice for new bookings by the general public. For example, you can block same day booking requests, or set the minimum notice…
Set a minimum booking duration
By default, any length of booking is allowed. You may have a policy that bookings need to be at least 90 minutes or two hours. You can enforce this fo…
GDPR Questions
Data StorageBookings data is stored on servers in the UK and/or EU. You have access to all the bookings data in the system. We store the histori…
Review Bookings
When you receive a notification email about a new booking, it will include a link to review the booking. All new bookings are initially provisional. …
Viewing Last Month's Bookings
There's a quick way to find last month's bookings!Click on the magnifying glass. It's at the top of every admin page. Clicking on the 🔍 search ico…
Invoicing Past Events
From the Administrator's dashboard, click on the magnifying glass search icon. (Look top right!)Enter a keyword about the booking. This could be a w…
Sending an Invoice
First, find the booking(s) you want to invoice. You can do this from the from the Awaiting Approval, Upcoming Events or Calendar page. To invoice for…
Change the Email Templates
You can edit the templates for emails that are sent out about bookings. The three booking emails are:Provisional Booking Template - This is the email …
Can I check I've invoiced everyone?
Yes! To check you're up to date with invoices, use the search function to choose the time period you want to cover. Click on the magnifying glass at t…
API
You can retrieve a list of public bookings for your venue using the API. GET Endpoint URL: https://hallbookingonline. com/api/v1/ Parameter…
Adding New Administrators
You can invite other people to become administrators. You can also set whether they are allowed to invite/delete other administrators. You can also r…
Adding Bookings by Telephone
We appreciate that not all users of community venues are necessarily online.
An administrator can very quickly add a new booking on behalf of some…
Displaying the Calendar as a List
Choose 'list view' on the calendar page. You can set this as the default calendar view for visitors to your bookings calendar. This can be done from t…
Data Storage - Time Limits
Data is stored going back the previous two calendar years. e. g. If the year is currently 2021, bookings data for 2019 and 2020 and invoices is…
Removing the Information Pages
You can decide which pages are shown along with the booking calendar. Most pages: About the Venue, How To Book, Contact etc. can be removed. He…
New Booking Notifications
When a hirer makes a booking request, the system will send an email notification to the notification email address that is registered for your venue. …
Creating Rooms for your Venue
Venues can have more than one room to hire. Each room should be listed separately. In the example below, there are four spaces to hire:When hirers bo…
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