Venues can have more than one room to hire. Each room should be listed separately.

In the example below, there are four spaces to hire:

When hirers book, they select which rooms they'd like:

By default, all rooms/facilities  will appear on the booking form. If you'd like to hide some rooms from the public (making them administrator only) you can do so from the Settings  >> Room / Facility Management.
 

Important: Don’t create a separate “Whole Building” room

If your venue has more than one bookable room, each space should only appear once on the calendar.

Don’t create an additional room called Whole Building, Entire Venue, All Rooms, or anything similar.

Why?

The system checks for booking clashes by comparing the rooms selected on each booking. If you create a separate “Whole Building” room, it becomes possible for one booking to reserve Hall A + Hall B, while another booking reserves Whole Building at the same time. Because these are different room selections, the system cannot recognise that they refer to the same space, so both bookings could be accepted.

Instead, list each room only once.

If someone wants exclusive use of the whole venue, simply ask them to tick all of the rooms they require when making their booking.

If you think this might not be obvious to hirers, add a note in Facilities Explanation. This appears beneath the room selection boxes on the booking form and can explain that exclusive use of the venue is achieved by selecting all of the rooms. Head to Advanced Settings to add this.

If you're not sure about the best way to list your rooms - just get in touch with us!

Looking for more help?

Contact us if you need further assistance.