Hall Booking Online Knowledge Base




Here's what we found for Online Payments


About Stripe
Stripe is a payments platform. Like PayPal, Stripe allows you to collect payment online by credit c...


Accepting Online Payments with Stripe or PayPal
Linking Hall Booking Online with PayPal or Stripe allows your venue to accept online payments. Overv...


Marking Invoices as Paid
Invoices are automatically marked as paid if you're using Stripe or PayPal to take online payments. ...


Accepting Payments with Stripe
We can link your Stripe account to Hall Booking Online. Your hirers can click a link on your invoic...


Subscription Costs
Hall Booking Online is available on an annual subscription. It's just £10 per month (£120 per year...


Accepting Payments with PayPal
It's really easy to integrate Hall Booking Online with your venue's PayPal account. You don't need ...


Invoices - CCing the Treasurer
You can send a CC email all invoices with your Treasurer. If you have online payments set up, the s...


Ad-Hoc Invoices
Ad-hoc invoices are invoices which are not connected to a specific booking (or bookings). To send an...


What is Hall Booking Online
Hirers can see a calendar of all the bookings for your venue. They can make a booking which the Boo...


Can you provide training for new administrators?
Yes - we can provide one-on-one training for new administrators. Our standard methods of support are...


International Users of Hall Booking Online
Hall Booking Online can be set to other currencies -  such as dollars or euro.  We can als...


Subscriptions
A subscription for a single venue is £120 per year, all inclusive.  We don't charge extra for ...


Adding Bookings by Telephone
We appreciate that not all users of community venues are necessarily online. An administrator ca...


Invoicing Overview
All Hall Booking Online accounts include an invoicing system. You don't have to use it: if your venu...


Importing Existing Bookings
If you have existing bookings on another system - or just written down on paper - it's easy to trans...


Setting Up Your Venue for Online Booking
Setting up online booking for your venue is straightforward! Follow the steps below and you'll be up...


The Booking Process
The hirer views the calendar to check if the venue is available. He/she then fills in the booking re...


Uploading Documentation
You can upload a PDF documents to the system. There is a limit of eight. If you have more than thi...


Searching for Bookings
Hall Booking Online has a powerful search function. It's available on every page. Clicking on the s...


The 60-Day Evaluation of Hall Booking Online
During the evaluation, we'll set you up with a fully-functional set of booking pages. The demonstrat...


Upload an Invoice Logo
You can add a logo to your invoices. It will appear in the top left corner of the page. Go to 'Sett...


Checklist for Going Live
Going ‘live’ with your booking pages is very easy. You just tell people about it! Let them...


Invoicing FAQs
Do I have to invoice before approving a booking?No. You can approve a booking at your discretion. &...


Editing the Invoice Templates
You can edit the top and bottom part of the invoice PDF. You can also changed the wording of the ema...


Adding / Editing the Rooms in Your Venue
A subscription includes up to eight facilities (usually rooms) which make up your venue.  If yo...


Looking for more help?

Check out our PDF Guide or contact us if you need more assistance.